Installation Steps Step 1: ISO file on a Mac? Please follow these steps. Click the Device Manager link on the left side of your screen. What is the make and model of your computer? You can optionally install the ActivIdentity ActivClient software suite, which provides tools for interacting with smart cards. I would like to know some information about the issue so that we could help you better.

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It smqrt unzip the contents, this is the folder you will need when you are doing the steps below. You should now see your new folder on your desktop to open up.

Tell us about your experience with our site. How satisfied are you with this response? DoD Certificates Step 4: EXE lightning bolt in the “app” folder cqrd update the firmware.

Smart Card Reader cannot perform this requested operation – Microsoft Community

Select the default choices. Client systems that use a smart card for user authentication must meet certain requirements. Push the little yellow folder in the upper right corner of this active activcoient. Certificates with bit keys are not supported. How do I create a bootable CD from an.


If you have questions or suggestions for this site, contact Michael J. To determine whether smart cards are supported for a specific type of View Client, see the feature support matrix in the Using View Client document for that type of client. I have the same question Now your SCR reader can be used with Windows 10, 8.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Updating a CAC Driver. To Verify whether your driver did or did not install, follow these instructions: To use smart cards with local desktops, you must select a bit or bit key size during smart card enrollment.

Smart Card HID with ActivClient

If you don’t see it, you can also click Start, In the Start Search line type in: If it did not install correctly If your activclieny card reader is listed, go to the next step of installing the DoD certificates. Unzipping – the driver.

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Ratandeep Replied on March 26, I had the same problem but cleared up once I restarted the computer after I verified all certificates were installed correctly. It will prompt you for a name for the folder type in CAC Driver.

Smart Card Reader cannot perform this requested operation

It can also show up under unknown devices. Update smart card driver and check. Activclien click the Windows logo lower left corner of your screen.

It will ask you where you want smatt save the extracted files to, I recommend your desktop. Thanks for your feedback, it helps us improve the site. Update the driver present in the “driver” folder by following guidance above.

The Microsoft TechNet Web site includes detailed information on planning and implementing smart card authentication for Windows systems. How do I create a bootable USB drive from an. Installation Steps Step 1:

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